JULIEN GROUP Service
Our mission goes well beyond delivering quality parts — it's about creating full-cycle service excellence. From precision engineering and global compliance to fast delivery and proactive after-sales, we support your business and vehicles at every turn.
Mission & Vision
At Julien Group, we aim to lead the global automotive aftermarket by offering unparalleled service and solutions
Customer-Centric Innovation
We continuously invest in digital tools, compatibility checkers, and proactive communication systems.
Partnership Excellence
We build long-term relationships through transparent communication, reliable delivery, and responsive support.
Culture of Quality
Every part undergoes rigorous testing and quality control to ensure it meets or exceeds OEM standards.
Quality Control
Quality forms the backbone of our service journey — each product is rigorously inspected from source to shipment with 6S management system for precision and consistency
Comprehensive Testing
Materials, dimensions, torque, and performance checks are performed at every stage.
"Zero Defect" Mindset
From appearance to noise and vibration (especially for motors and suspension components), each unit meets strict standards before release.
Final Validation
Every part undergoes a last functional and quality inspection, ensuring consistency and reliability.
Our Certification
ISO 9001
ISO 14001
IATF 16949
Delivery Service
Automated Order Fulfillment
Real-time inventory tracking and forecasting minimize stockout and lead times.
Multi-Modal Shipping Options
Choose from air, sea, and courier services tailored to your region and urgency.
Full Visibility
Live tracking and updates keep you informed from dispatch to destination.
After‑Sale Support
Warranty & Returns Made Easy
Simple policies and fast-acting claims support keep disruptions to a minimum.
Expert Technical Support
Our advisory team is available via phone, live chat, and email for fitment or installation queries.
Educational Resources
Downloadable guides, FAQs, and how-to videos help reduce return rates and empower users.
Feedback-Powered Refinement
Customer insights drive improvements in fitment, packaging, documentation, and service.